Understand your IT, without the jargon.
What is Quebec Law 25?
Law 25 is Quebec's personal-information protection law, in force since 2023. It imposes governance, consent, security an…
Read →What is an MSP (managed service provider)?
An MSP (managed service provider) is a company that remotely and proactively manages its clients' IT (monitoring, mainte…
Read →What is managed IT (infogérance)?
Infogérance (managed IT) is outsourcing the management of all or part of an organization's IT environment to a specializ…
Read →What is a disaster recovery plan?
A disaster recovery plan (DRP) is a documented set of procedures to quickly restore IT systems and data after a major in…
Read →What is ransomware?
Ransomware is malware that encrypts a victim's files and demands payment to unlock them. It is a leading threat to SMEs:…
Read →What is the 3-2-1 backup rule?
The 3-2-1 rule is a backup standard: keep 3 copies of your data, on 2 different media types, with 1 copy off-site. It pr…
Read →What if your IT just disappeared into the background?
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